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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kevin Francois

Kevin Francois

January 30, 2025

5  out of  5
rating by Kevin Francois
"Excellent service"
We responded:
"Thank you, Kevin, for your feedback! I'm happy to know you received excellent service. If you have any questions or need further assistance, feel free to reach out."
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marilyn nimbach

January 30, 2025

5  out of  5
rating by marilyn nimbach
"Have been getting help from Zellie and she is very good at what she does. .super happy with my experiences"
We responded:
"Thank you, Marilyn, for sharing your positive experience! I'm glad to hear that Zellie has been able to assist you effectively. We appreciate your feedback and are here to help with any future needs you may have."
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Kenny F.

January 30, 2025

5  out of  5
rating by Kenny F.
"Zellie went above and beyond to go over life insurance policy options with me and even took time out of her day after work to drive to meet me to sign documents in person. She is a great person to work with. :)"
We responded:
"Thank you, Kenny, for sharing your experience! I'm happy to hear that Zellie provided exceptional service by discussing insurance options and meeting you in person to finalize the documents. We're grateful to have her on our team. If you have any more questions or need further assistance, feel free to reach out anytime."
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Diane Engles

January 25, 2025

5  out of  5
rating by Diane Engles
"When Progressive unexpectedly dropped us, we contacted our trusted Realtor, Tiffany Carroll for help. She told us to contact Sarah Wright’s State Farm Agency as she had been of help to other clients. I left a voicemail and it was promptly returned. The agency was able to provide us with a very reasonably priced home/auto insurance bundle with better coverage than we previously had. Every time I have reached out they have answered promptly and are able to give detailed explanations of our coverage and answer our questions. I highly recommend Sarah Wright and her team at State Farm."
We responded:
"Thank you, Diane, for sharing your experience! I'm happy to know that our team was able to assist you with reasonably priced insurance policies that offer better coverage. It's wonderful that you found our responses prompt and our explanations detailed. Your recommendation means a lot to us. If you ever have more questions or need further assistance, feel free to reach out anytime."
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ronskalit

January 22, 2025

5  out of  5
rating by ronskalit
"Big thanks to Zellei for helping me save money right before my renewal! She took the time to go over my policy, find better options, and made the process super easy. 100% recommended."
We responded:
"Thank you so much for your wonderful feedback! I'm delighted to hear that Zellie was able to assist you in saving money and making the renewal process smooth. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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Tricia Hester

January 16, 2025

5  out of  5
rating by Tricia Hester
"Excellent and expedient service. Transferred State Farm from Texas - smooth process and great advice. Highly recommend. Thanks"
We responded:
"Thank you, Tricia, for your wonderful feedback! I'm glad to hear that the transfer process from Texas was smooth and that you found the advice helpful. Your recommendation means a lot to us. If you ever need further assistance or have any questions, feel free to reach out. We're here to help!"
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Keith Wawrzyniak

January 16, 2025

5  out of  5
rating by Keith Wawrzyniak
"Very professional. Knows what they're talking about."
We responded:
"Thank you, Keith, for your fantastic review! I'm glad to know that you found our team professional and knowledgeable. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
Profile photo of Lorie Alfinito

Lorie Alfinito

January 15, 2025

5  out of  5
rating by Lorie Alfinito
"5 star service. Zellie was actually able to lower my car and home insurance!"
We responded:
"Thank you, Lorie, for the fantastic review! I'm delighted to hear that Zellie was able to help you lower your insurance. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
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Rachael Drzewiecki

January 15, 2025

5  out of  5
rating by Rachael Drzewiecki
"Sarah Wright and her entire team are absolutely top notch and I cannot recommend them more highly! They take amazing care of their customers, are knowledgeable and professional, and you can count on them like family. 100% recommend!"
We responded:
"Thank you so much, Rachael, for your wonderful feedback! I'm happy to know that you feel well taken care of by our team. Your recommendation means a lot to us, and we're here to support you like family. If you ever need anything, don't hesitate to reach out!"
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Yourmomgandr

January 15, 2025

1  out of  5
rating by Yourmomgandr
"Massive scammer, do not handle any of your business with this franchise. Overall horrible experience."
We responded:
"Hi Yourmomgandr, I apologize but we have no record of you as a customer. We'd be happy to talk with you about whatever caused your frustration- my team and I can be reached at 719-785-3728- we'd love to find a solution to resolve your concerns! "
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Jacque Hoftyzer

December 28, 2024

5  out of  5
rating by Jacque Hoftyzer
"We have been with State Farm for over 32 yrs, and had one agent until he retired in August. That’s when we started with Sarah Wright, and it’s been a wonderful experience! Sarah’s staff are as knowledgeable as she is, and everything with the switch to her office has been smooth as silk and as always SF comes through for us every single time! I’ll always have our insurance through SF as their track record is second to none for us. If you’re looking for an agent who is not only very professional, but is very personable at the same time, Sarah’s office is the one to contact, you won’t regret it-promise."
We responded:
"Jacque, wow- thank you so much! This is such a kind and thoughtful review, I appreciate you taking the time to share this. We are so grateful to have you as a customer and look forward to working with you over the years to come! -Sarah Wright- State Farm Insurance Agent, Colorado Springs, CO"
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Zellie Elliott

December 18, 2024

5  out of  5
rating by Zellie Elliott
"Helping customers"
We responded:
"We love working with you, Zellie! "
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Cynthia Walker

November 25, 2024

5  out of  5
rating by Cynthia Walker
"Zellie is great to work with!"
We responded:
"Cynthia, thank you for your wonderful review! I'm happy to hear that working with Zellie has been a positive experience for you. We truly appreciate your feedback and look forward to continuing to assist you with your insurance needs. If you have any questions or need further assistance, please don't hesitate to reach out!"
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Barbara Phillips

November 22, 2024

5  out of  5
rating by Barbara Phillips
"The agency is an excellent resource with outstanding service. The agents are professional and understand how to best assist a customer, especially under unusual circumstances. Melina Alvarez-Kyzer is a fantastic professional. We were so pleased to have received her assistance and guidance. If you are a USAFA parent or cadet, rest assured, your needs and policy details will be serviced well and beyond your expectations."
We responded:
"Barbara, thank you for your wonderful review! I'm glad to know that our agency has been a valuable resource for you and that our team provided outstanding service. Melina is indeed a fantastic professional, and I'm happy she could assist you so effectively. Your kind words about our service, especially for USAFA parents and cadets, mean a lot to us. If you ever need further assistance or have any questions, our office is always here to help!"
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Sandra Rothman

November 21, 2024

5  out of  5
rating by Sandra Rothman
"Melina Alvarez-Kyzer was amazing. Very patient and looked for the best options for us. I am telling everyone I know to call her. She is a life saver."
We responded:
"Sandra, thank you so much for your wonderful review! I'm glad to hear that Melina was able to assist you with patience and find the best options for your needs. We truly appreciate your recommendation and are always here to help. - Sarah Wright - State Farm Insurance Agent, Colorado Springs, CO"
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Hidey Mckee

November 18, 2024

5  out of  5
rating by Hidey Mckee
"Coral responded quickly and professionally when my bank needed my home owners insurance information for a loan I'm obtaining. Thank you!"
We responded:
"Thank you for sharing your experience! It's great to hear Coral was quick and professional in assisting with your homeowner's insurance needs. We’re always here to help when you need us! - Sarah Wright - State Farm Insurance Agent, Colorado Springs, CO"
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Aidan Schwaab

November 18, 2024

4  out of  5
rating by Aidan Schwaab
"Standard insurance experience. No frustrations here."
We responded:
"Aidan, thank you for sharing your experience and rating us 4 stars! I'm glad to know that you had a smooth and frustration-free experience with our insurance services. We look forward to continuing to earn your trust and we're always open to feedback on how we could improve to provide you a 5-star experience. If you ever have any questions or need further assistance, feel free to reach out. We're here to help! - Sarah Wright - State Farm Insurance Agent, Colorado Springs, CO"
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Celena Panuco

November 14, 2024

5  out of  5
rating by Celena Panuco
"I had my previous insurance for 23 years. Shopping around was never something I wanted to be bothered with. Joanna called me out of the blue. I wasn’t ready after some recent events in my life I thought I had nothing to loose but every thing to gain. Now my only regret was I didn’t call there office sooner. Joanna was not available but Melina helped me. She was awesome to say the least. Who doesn’t want to save money?"
We responded:
"Celena, thank you for sharing your experience! I'm glad you decided to give us a chance and that Melina could assist you so effectively. It's wonderful to know that you're happy with the savings and service provided. If you ever need anything else or have more questions, our office is here to help. - Sarah Wright - State Farm Insurance Agent, Colorado Springs, CO"
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Vera Gonzales

November 14, 2024

5  out of  5
rating by Vera Gonzales
"Zelle was pretty awesome she got me s great price that I could afford polite answer all questions amazing"
We responded:
"Vera, thank you for your wonderful review! I'm happy to know that Zellie provided you with a great price and answered all your questions. We appreciate your kind words and are grateful to have Zellie on our team. If you need any further assistance, don't hesitate to reach out. - Sarah Wright - State Farm Insurance Agent, Colorado Springs, CO"
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Christina Zakrzewski

November 14, 2024

5  out of  5
rating by Christina Zakrzewski
"Melina is wonderful, she seems more like a friend than an insurance agent. She saved me over $600 a month while providing superior coverage and more than I had with my previous insurance provider. Such a blessing."
We responded:
"Christina, thank you for your wonderful review! I'm so happy to hear that Melina has provided you with such excellent service and significant savings. It's great to know she feels more like a friend and has been able to offer you superior coverage. We truly appreciate your kind words and are grateful to have Melina on our team. If you ever need anything else, we're here for you! - Sarah Wright - State Farm Insurance Agent, Colorado Springs, CO"
Profile photo of Diane Rauth

Diane Rauth

November 13, 2024

5  out of  5
rating by Diane Rauth
"Melina was wonderful. Very patient and reviewed my policies in detail, and it was a very seamless transition from my previous Insurance."
We responded:
"Thank you, Diane! I'm so glad to hear that Melina was able to assist you with patience and detailed explanations. It's wonderful that your transition to our insurance was seamless. We're always here to help with any future needs or questions. - Sarah Wright - State Farm Insurance Agent, Colorado Springs, CO"
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Organic Girly

November 7, 2024

5  out of  5
rating by Organic Girly
"had such a great experience working with Zellie!"
We responded:
"Haddie, thank you for sharing your positive experience! I'm glad to hear that Zellie provided such great service. We appreciate your feedback and look forward to assisting you with any future needs. - Sarah Wright - State Farm Insurance Agent, Colorado Springs, CO"
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Eric Bumgarner

October 31, 2024

5  out of  5
rating by Eric Bumgarner
"I reached out on my neighborhood Facebook group to ask if anyone could help me lower my expensive homeowners insurance with USAA. Zellie Elliot, with State Farm, replied back to me and asked me to give her a chance to get me a quote. She contacted me promptly at 2pm, just as she said she would. She began getting required information from me for the quote and as she was doing that, she was very polite. She gathered all the information and provided a quote that was almost $4k less a year than what I was paying with USAA. She also quoted me on auto and motorcycle insurance and was able to get better monthly rates than what I was paying to Progressive. I immediately changed all of my insurance to State Farm. She was very knowledgeable about their products and very friendly throughout the process. We completed the entire transaction within 40 minutes. She was a delight to work with and I have provided her with praise and kudos on Facebook. I mentioned that anyone seeking a great customer experience and the desire to save money on all insurance needs should reach out to her. Thank you, Zellie!"
We responded:
"Eric, thank you for sharing your experience! I'm glad Zellie was able to assist you with your homeowners, auto, and motorcycle insurance needs. It's wonderful to know she provided you with significant savings and a smooth, friendly process. Your recommendation means a lot to us. If you have any further questions or need assistance in the future, our office is here to help. - Sarah Wright - State Farm Insurance Agent, Colorado Springs, CO"
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Dracey K.

October 25, 2024

5  out of  5
rating by Dracey K.
"Zellie is friendly, knowledgeable and professional regarding car insurance rates. I would recommend this location for your insurance needs!"
We responded:
"Zellie is indeed a fantastic part of our team! I'm glad you found her friendly, knowledgeable, and professional. Your recommendation means a lot to us. If you ever need further assistance with your auto insurance or any other insurance needs, we're here to help! - Sarah Wright - State Farm Insurance Agent, Colorado Springs, CO"
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Helen Young

October 11, 2024

5  out of  5
rating by Helen Young
"Coral, with Sarah Wright State Farm , stayed on the phone and guided me with the set up in my vehicle. I am elderly and a bit tech unsavvy. She was so patient with me til we got it done. Yo me that says a lot about the Wright division of State Farm. Even when I was considering going with them, Melina spent time and as many phone calls as I needed to answer all my questions. I definitely recommend this branch of State Farm"
We responded:
"Thank you, Helen! It’s always our privilege to help you and we are so grateful for your trust in us! "